Shipping Costs & Calculator
- Integrated Calculator: Our website features an automatic shipping cost calculator integrated into the cart page. As you proceed to checkout and enter your shipping details, the costs will update to reflect the most accurate shipping fees for your order.
Shipping Methods
- Carrier: We exclusively use PostNL for all our shipments. PostNL provides reliable service both domestically and internationally.
Tracking Your Order
- Track & Trace: Every package we send out is equipped with a Track & Trace feature, allowing you to monitor your shipment’s journey. You can expect to receive your tracking number in your ‘order completed’ email once your package has been shipped.
Shipping Times
- Products will be dispatched within three business days after order confirmation.
Lost or Delayed Packages
- Joint Effort: In the unfortunate event that a package is lost or significantly delayed:
- While in Our Country (Netherlands): We, vintique-vault.shop, will take all necessary steps to locate or replace the package.
- In Your Country: Once the package has been delivered to your country, we ask that you assist in resolving any local delivery issues. Contacting your local post office or providing us with any information that might help in tracking down your package is appreciated.
Shipping Destinations
- Available Countries: We ship to various countries worldwide. However, if no shipping options appear when you select a destination country, this indicates that we do not ship to that location.
Order Confirmation
- Order Confirmation: Upon placing an order, you will receive an order confirmation email. This email contains all the information the customer provided at the checkout.
Shipping Inquiries
- Customer Service: Have questions about your shipping? Feel free to contact us at [email protected] (mailto:[email protected]). We’re here to help!
This shipping information page is designed to provide a clear understanding of our shipping process, ensuring you know what to expect when you purchase from vintique-vault.shop. Remember, we’re committed to ensuring your satisfaction, from the moment you place your order to the moment it arrives at your doorstep.